Influence Of Utilization Of MIS On Monitoring And Evaluation Of Projects, A Case Of Moi Teaching And Referral Hospital Kenya

Abstract

This study sought to address influence of utilization of MIS on monitoring and evaluation of projects, at the Moi Teaching and Referral Hospital Eldoret. The study used a total sample of staffs that were drawn from 120 staff working at Moi Teaching & Referral Hospital. The objectives of the study was to establish how transaction processing system, decision support system, executive support system & office automation system influences the utilization of MIS on monitoring and evaluation of projects. The MIS has many roles to perform like the decision support role, the performance monitoring role and the functional support role. From the population frame the required number of subjects, respondents, elements or firms will be selected in order to make a sample. The role played by management information systems in any organization cannot be over-emphasized. Descriptive survey design was used for research. Stratified proportionate random sampling technique was used to select the sample of 95 staff. Solvin’s formula was used to come up with the sample size. Variables was analysed using descriptive statistics. The findings were presented using frequency tables. A sample size of 95 respondents were given questionnaires, 92 were dully and correctly filled and returned which represents 97% response rate The study will help establish at each point, how decisions must be made on the basis of available data. Moreover, once the program is under way, data for checking and analysis are required for effective monitoring and evaluation. From the study findings the demographic characteristics show that majority of the managers in the hospital are male (60.9%). The findings also show that most of the managers are between the ages of 46-50yrs (38%) and those with the lowest age (25-30yrs) being 3.3%. Those with the highest level of education (bachelor’s degree) being 65.2% and minority with diplomas (2.2%). The findings also show that majority (58.7%) of the managers have served in the hospital for 11-20 years and the least (5.4%) having served for more than 30yrs. This shows that the level of seniority in the organization rises with age, education level and work experience. Where collection systems are lacking, they can and should be designed and implemented at all levels and location. Based on the above findings it would be extremely difficult for an organization to make their decisions without incorporating a Management Information System, MIS provides a fitting platform for good decision making.