Supply Chain Factors And Performance Of Public Hospitals In Homa Bay County
Odero, Joanes O.
MetadataShow full item record
Despite the fact that many hospitals have recognized the significance of supply chain management practices, the application of methods, techniques and best practices that is well developed in the industrial sector still remain a big problem. This study attempted to answer the question: What is the relationship between supply chain factors and performance of Public hospitals in Homa Bay County? The county was chosen for the study because it has the highest HIV & AIDS prevalence in Kenya and also no similar research has been previously carried out. The study sought to: Identify the major factors of supply chain and Identify relationships between factors of supply chains and performance of public hospitals in Homa Bay County. Balance Score Card was the approach adopted to measure the performance of public hospitals, these included Financial Perspective, Innovation and Learning Perspective, Customer Perspective and finally the Internal Business Perspective. The study targeted 11 supply chain personnel in government hospital in Homa bay County. The study used Primary and Secondary data. Data was collected and analyzed by the researcher himself from all the public hospitals in Homa Bay County. From the findings, it was established that the respondents rated Level of technology (LOT) and Inventory management (IM) and Legislation (LEG) with mean of 3.45 and 3.45 in that order. The correlation result showed a strong positive relationship between Financial Perspective (FP) and Innovation and Learning (IL) with (r = .869). The study concluded that Government Regulations, Inventory Management, Distribution Channels, Staff Competency, Level of Technology and Procurement Processes were moderate factors affecting supply chain in Government Hospitals of Homa Bay County. The study further revealed that performance of hospitals could be measured by financial perspective, Innovation and Learning perspective, Customer perspective and Internal Business Perspective. This study considered Balance Score card as the only method of measuring performance and therefore a future research was recommended to explore other available options for performance measurement so as to improve on this study.
The following license files are associated with this item: