Change management practices at African Air Rescue Services Limited
The Study is entitled change management practices at African air rescue services limited. AAR is a business enterprise that deals with health services. Change management is one of the important aspects to the administration and management of any organization. Organizations today are under intense pressure to fundamentally change how they operate and do business if they are to ensure their survival and competitiveness. It is thus important that when introducing change, understanding how to manage it, is useful. Motivated by this concern, this research basically sought to inquire about the models AAR used in its change management practices and the factors that influenced the change process. This was a case study. The targeted population from which data was collected was AAR employees to determine how change was managed. Data was collected by use of in-depth personal interviews which was supplemented by AAR website or Internet. The data was quantitatively analyzed. The AAR changes have created a strong spirit of teamwork in the organization. This is essential for the organization to easily pursue its development targets with the clients. It also facilitates a conducive working environment for all staff with a shared vision in the organization direction. The changes seem to have been generally successful given that the organization has been operating under the new structure for the last six to seven years now. The changes have brought in new impetus to the organization in delivery of key program targets as AAR reported fast and effective program implementation at the end of the 2008 financial year. According to the study findings, It was found out that this study concurs with the literature available on the management of change in organizations and AAR was able to successfully manage change by using strategies like support by top management, adjusting culture, communication, participation, scheduling change, team-building and training. Henceforth, it is recommended that managing change is not a one off activity; rather, it ought to be a well thought of systematic process.