Logistics innovations in the road transport sector in Kenya
Gwaro, Thomas Matara
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This study is on the logistics innovations in the road transport sector in Kenya. The researcher sought to know the adopted logistics innovation and the benefits that accrue by implementing the logistics innovations In the 21st century businesses compete greatly to impress and attract customers. The growth of Kenya’s economy hinges to a large extent on the road transport sector operating more efficiently and effectively in moving freight and goods. This study was on benefits which are achieved by the road transport companies which adopt logistics innovations technologies in Kenya. These benefits included in the study are operational efficiency, cost reduction, improved customer services, and competitive advantage. The logistics innovations are classified into data acquisition innovations, information and transportation technologies. The study employed questionnaires as the primary data collection instrument. The questionnaire consisted of both open and close-ended questions aimed at obtaining information on the benefits of the adoption of logistics innovations in the road transport sector in Kenya. A content analysis and descriptive analysis was employed to analyze the collected data. The content analysis was used in analyzing the respondents’ views. Tables and other graphical presentations as appropriate have been used to present the data collected for ease of understanding and analysis. The study found that logistics innovations when implemented by the road transport sector firms indeed increased the benefits of operational efficiency, reduction in costs of operating, customers were satisfied and competitive advantage is gained. The government should encourage the adoption of innovations in the administration of regulatory mechanisms. It can also provide financial incentives, pilot projects, and tax breaks to stimulate logistics innovations for the road transport sector. Transporters too can take advantage of logistics innovations to enhance their service provisions.