Factors influencing employees’ job satisfaction and retention in the ministry of Home affairs
It is generally believed that high levels of employee satisfaction translate into increased employee commitment, productivity and retention for organizations. For effective functioning of any organization employees must learn to perform their jobs at a satisfactory level of proficiency and also the organization must provide opportunities for the continued development and training of employees not only on their jobs, but as well develop them for other jobs for which they might later be considered. This study therefore seeks to fill this knowledge gap by investigating factors affecting job satisfaction and retention in the ministry of Home affairs. The main objective of the study is to establish factors affecting job satisfaction and employees retention in the Ministry of Home Affairs. The design of this research was a descriptive survey seeking to obtain information that describes existing phenomena by asking individuals about their perceptions, attitude, behavior or values. Employees in all the departments will be targeted. The total number of staff in the Ministry of Home affairs headquarter will be is 824. The sampling design to be adopted will be simple random sampling to select 82 respondents which is more the 30. Primary data was collected by the use of questionnaires. The questionnaires were self administered. Descriptive statistics analysis such as means, standard deviation and frequency distribution was used to analyze quantitative data. From the findings, the study concludes that pay and benefits, work overload and working conditions influences employees job satisfaction at the Ministry of Home Affairs. The study also conclude that communicate, training opportunities, work challenge and recognition affected employees job satisfaction and retention at the Ministry of Home affairs .The study concluded that training, involvement of staff in the decision making influence job satisfaction and retention at the ministry of Home Affairs. The study further concludes that training and development improve communication among the staff and enhance staff career development and improving their job satisfaction and willingness to work for a longer time in the Ministry of Home Affairs.