Employees' perceptions of factors that influence labour turn over in the micro finance institutions in Kenya
Mungumi, Rodgers L
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This study was an attitude survey carried out on the existing employees within the Micro Finance Institutions in Kenya. The objectives of the study were to find out the likely factors influencing labour turn over in the Micro Finance Institutions in Kenya and to determine the demographic characteristics of those employees likely to quit. Primary data was solely used for this research and was collected using structured questionnaires. The questionnaires had both open ended and closed questions that were administe.red to the employees within the Micro Finance Institutions. The drop and pick method was used to administer the questionnaire. The data was analysed by using frequency tables, percentages and descriptive statistics such as mean and standard deviation. The findings indicate that of the factors influencing labour turn over in the Micro Finance sector, low pay was cited as the most influential factor followed by pursuant of further education, lack of career development, lack of job security, favourism, nepotism and discrimination in the work place as well as non participative management. The findings further indicate that young employees were more likely to quit than old employees; female employees were more likely to quit than male employees. Further, the findings show that graduate employees are likely to quit than non- graduate and less experienced employees are more likely to quit than experienced employees. Lastly, the findings indicate that married employees are less likely to quit their jobs as compared to those not married. (xi) Due to time and resource constraints, it was not possible to cover all the Micro Finance Institutions in Kenya. Thus it will be of great academic value if future research will be directed towards surveying the entire Micro Finance sector in Kenya. Also this study relied on current existing employees, some of these employees due to fear of intimidation from their superiors, were not free in giving information to the researcher. Thus, future research could target those employees who have already quit their jobs as they are better placed in giving the factors that influenced them to quit.