Factors influencing job satisfaction among the sanitary orderlies in Kenya Army
Abdullahi, Hassan Ga
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The study focused on factors affecting job satisfaction among the sanitary orderlies of the Kenya Army (KA). The main areas explored were, career progression, working conditions, pay structure, workload, work challenge, job security, interpersonal relations, communication, supervision, recognition, administrative planning and organisational policies. Descriptive survey design was used. Questionnaires were administered to the KA orderlies selected by disproportionate stratified random sampling technique to solicit their views on issues that affected job satisfaction. Simple descriptive statistics such as frequencies, percentages and mean was used to summarize data for derivation of meaning to the set of observed variables. The response rate was 83.3%. The study established that all the factors investigated had either a positive or negative effect on job satisfaction of employees. The sanitary orderlies indicated that they were satisfied with communication, supervision, allowances/compensations organisational policies and interpersonal relations while they expressed dissatisfaction with pay structure, working conditions, career advancement, recognition and increased workload. Improvement of the factors that impact negatively on job satisfaction and strengthening those that boost satisfaction will go a long way in enhancing a positive job attitude, efficiency and provision of quality sanitary services in the army establishments. This is the major recommendation from this study.