Electronic procurement implementation: case study of selected firms in Kenya
The purpose of the study was to explore the establishment of e-procurement system in selected organizations in Kenya. This was guided by certain objectives: What lessons can be learnt from e-procurement implementation, why the implementation of the new system failed to work, the challenges and benefits encountered when using an e-market provider. To satisfy the research objective, the study population was made up of the nine organisations that had formed a block client-base with e-sokoni in 2000 and had used esokoni platform to carry out electronic procurement in Kenya. Primary data was collected using structured questionnaires. Respondents from the organizations were purposively sampled which targeted the e-procurement project manager, project team members, procurement staff and IT staff who used the e-procurement system between the year 2000 and 2005; and are still working in the above mentioned organisations. Data was analyzed using descriptive statistics and presented in frequency tables, pie charts and bar charts. The study revealed that a number of reasons affected the implementation of eprocurement system ranging from the individual level, organization and national level especially the legal framework. The benefits are enormous to those organizations that implement e-procurement fully. The researcher therefore recommends that although the benefits of e-Procurement are significant, these benefits will not be gained automatically without successful implementation of e-Procurement initiatives.