Factors influencing effective and efficient delivery of road construction projects in Kenya: a case of Nairobi county.
Globally many road contractors have failed in performance. In addition, performance measurement systems are not effective or efficient to overcome this problem. Road contractor‟s performance problem appears in many aspects in developing countries. Many road projects fail in time performance, others fail in cost performance and others fail in other performance indicators. In Kenya, there are many road contractors who have failed in performance. In the past, many road projects were finished with poor performance because of many contractors‟ reasons such as: benchmarking, management, application of information technology, IT and time schedule. It‟s against this realization that the current study aims to explore factors influencing performance of road in Kenya contractor with focus in Nairobi County. The study will focus on how benchmarking, project management, IT and time schedule influence road contractors performance. The study will employ descriptive research design while target population will be road contractors in Nairobi County. The study will employ stratified sampling technique in coming up with a sample size of 42 from a total population of 106 respondents. The study relied mostly on primary data sources where self-administered questionnaire was utilized as source of data. Data was collected purely quantitative. Quantitative data was coded and entered into Statistical Packages for Social Scientists (SPSS Version 21.0) and analyzed using descriptive statistics. The finding was presented inform of frequency tables while explanation was presented in prose. The study concluded thatmost of the organizations employ benchmarking as a tool for achieving partnering excellence in construction projects and that benchmarking approach is used in our organization in order to determine the organizational strong and weak points. Likewise the survey concluded that project management influence road contractor‟s performance and that there exist relationship between the two. Inclusively, the study concluded that one of the principle reasons for the construction industry's poor performance has been attributed to the inappropriateness of the chosen procurement system and that effective communication. Also the study concluded that most of the organization applies IT in their operation as a mean of improving their performances while it also eases the process and procedure of operation. Finally, the study concluded that time affects effective and efficient delivery of road construction projects while availability of resources as planned through project duration average delay in payment from owner to contractor.