Implementation of information literacy programmes in public libraries: a case study of Kenya national library service
The study aimed at exploring the implementation of information literacy programmes at Kenya National Library service and to suggest possible solutions. The objectives of the study were to find out the type of users provided information literacy skills; establish category of staff providing information literacy skills; find out instructional methods used; determine how ICT is applied in the provision of information literacy skills; identify the problems encountered in provision of information literacy programmes and suggest ways of addressing the challenges.Mixed methods of both quantitative and qualitative approaches were used, combining questionnaire survey and face-to-face interviews to examine users‟ views and experiences with information literacy. Purposive sampling technique was used and data was collected through use of questionnaires, interviews and observation. Major findings of this study indicate that users of the library rely heavily on the print information materials while users especially researchers rely on internet for their academic work or research. It was noted that information literacy is very important and helpful in users‘ study and research and users‘ suggest that information literacy programmes should be embedded in the library and it should also be introduced early when users visit the library for the first time to make it more effective. Some recommendations cited include; users should be provided with training on IL programmes, staff should be trained on IL programmes so they provide effective skills to users, adequate funding should be provided to support IL programmes resources, adequate equipments and facilities should be provided to facilitate teaching of IL programmes in public libraries.