A survey of corporate social responsibility practices by large and medium private hospitals in Nairobi
Makokha, Pamella N
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The purpose of this study was to find out whether large and medium sized private hospitals in Nairobi practise Corporate Social Responsibility, and if they do, then to what extent. The need for the study arose due to the changing role of business ie from purely economic role to the wider social roles which businesses have to address. The environment in which businesses operate is very dynamic, therefore businesses have to keep abreast of those changes due to changing expectations by stakeholders. Several studies have been done on corporate social responsibility ie in manufacturing sector, agricultural sector and on companies listed at the Nairobi stock exchange. However, these studies did not go further to establish whether large and medium - sized private hospitals practise corporate social responsibility. The study was based on a population of all 15 large and medium sized hospitals in Nairobi Province. A questionnaire was used to collect primary data and all the 15 hospitals responded. The findings of the study revealed that all the hospitals in the population practice corporate social responsibility. Among the corporate social responsibility activities that private hospitals engage in included: free dental clinics, free medical check ups, free eye clinics, free drugs for terminal illnesses i.e. cancer & HIV/AIDS, free medical treatment for victims of calamities like post election violence as well as donations of basic necessities to such victims and free guidance & counselling for people with special conditions like cancer and HIV / AIDS. There were varying disparities and degrees of how large and medium sized private hospitals practiced corporate social responsibility in terms of the specific activities as well as the budget allocation to corporate social responsibility activities. Majority of the hospitals in the study were unanimous that hospitals which practiced corporate social responsibility derived many benefits from the society as opposed to those which didn’t.