Influence of information communication and technology tools on the performance of relief aid projects in Kenya:The case of red cross organization in Nairobi county
The growing demand for development effectiveness is largely based on the realization that producing good “deliverables” is not enough. Efficient or well-managed projects and outputs will lose their relevance if they yield no discernible improvement in development conditions and ultimately in peoples’ lives hence the need for monitoring and evaluation of projects. The project management phases of planning, appraisal, implementation, monitoring, commissioning, termination and evaluation are essential for project performance. In this regard, it is vital for project managers to understand the best ways with which to improve the management of each of the phases. In project monitoring, the use of information communication technology (ICT) is useful because it helps enhance information collection, storage and dissemination as well communication between the project participants. The purpose of this study therefore was to find out the influence of the use of ICT in project monitoring on the performance of relief aid projects in Kenya. The study intended to find out if the adoption of ICT tools during project monitoring influences the performance of relief aid projects at Red Cross Society of Kenya. As such, the study evaluated different ICT tools’ use and the performance of projects at the Red Cross Society of Kenya. The study used a descriptive research design and stratified random sampling to study the 88 respondents. Primary data was gathered using a questionnaire which was then followed by a detailed research procedure to ensure credibility and accuracy in the data obtained. The data that was collected was then edited, coded, transcribed and then cleaned. The Statistical Package for java script was used in data analysis and the results were presented in frequency and tables. A regression analysis was also done on the responses to determine the extent of the relationship between ICT tools use in project monitoring and the performance of relief aid projects at the Kenya Red Cross Organization in Nairobi Region. The study showed that the use of ICT tools during project monitoring does indeed influence the performance of Red Cross projects. There is a correlation between the ICT tools’ use and the project performance. The regression model shows that the use of ICT tools during monitoring is significantly related to the project performance by various coefficient values a constant of 3.974. Based on the findings, the study recommended that The Kenya Red Cross organization should incorporate ICT tools in project monitoring for the success of the project performance.