Logistics management practices and performance of liquefied petroleum Gas firms in Kenya
This study sought to establish the effect of logistics management practices on the performance of LPG firms in Kenya. The objectives of the study were to determine the logistics management practices used by LPG firms Kenya, to determine the relationship between logistics management practices and the performance of LPG firms in Kenya and to establish the challenges of logistics management practices of LPG firms of Kenya. Primary data was collected using the questionnaire as the main instrument of data collection. The collected data was sorted for completeness and cleaned for consistency before it was keyed into the Statistical Package for Social Science (SPSS) version 21 for analysis. Descriptive statistics such as means and standard deviations were used to analyze the data. The research findings are presented in the form of frequency tables, bar graphs and pie charts for easy understanding. Regression analysis was used to test the relationship between the variables under study. The study concludes that there is a strong relationship between the logistics management practices and the performance of the LPG firms in Kenya, and that packaging practices, information flow practices, warehousing practices, inventory management practices, customer service practices and transportation practices all had a combined positive effect on the firm performance. The study further revealed that the LPG firms faced challenges to a very large extent. Various limitations faced during the study are the respondents‟ reluctance to give information on their firms and the limited control over the data provided by the respondents. The study recommends further research into other factors influencing the performance of the LPG firms in Kenya since the study could not account for 20.4% of the firm performance. Additionally, the study recommends further research into logistics management practices in other industries and a research into how to tackle the challenges faced by LPG firms in Kenya while implementing the logistics management practices.