The Relationship Between Staff Training Programs And Departmental Objectives In Kenya Revenue Authority
The importance of training cannot be over emphasized in the modem day business world. Every organization therefore must identify the needs of its staff and fulfill them through delivery of relevant, timely training programs, which will ensure continuous growth of the organization. All organizations are divided into departments, and each department has its objectives and therefore training should be designed to meet specific departmental needs as opposed to a blanket curriculum for the whole organization. This is a case study seeking to align departmental objectives with training programs. It comprised of the four departments in Kenya Revenue Authority. The study found that the training programs are fairly aligned to departmental objectives and concluded that there exists a relationship between departmental objectives and staff training programs in Kenya Revenue Authority. This is so because Kenya Revenue Authority has a clearly defined strategy and set of objectives that direct and drive all the decisions made especially for training decisions. From the study it is clear that Kenya Revenue Authority staffs are acquainted with needs of the departments they are in and its objectives and they understand their individual role in achieving them. It was recommended that the organization upgrades facilities in training school, and adopts updated curricula to enable trainees get the real picture of how day to day operations are carried out.
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