Influence of employee motivation strategies on project performance: a case of information communication technology transformational project Nairobi county government, Kenya
Employee motivation strategy is a complicated subject. The essential need of implementing employee motivation strategies has been of concern for organizations because it has been proved that motivation is one of the deciding factors in work performance and for the success or failure of an organization. The NCC envisioned that operational improvement through ICT transformation would strengthen the County’s ability to improve service quality delivery. This has motivated that The Nairobi City County Government to embark on an ICT Transformational Project that seeks to deploy suitable ICT solutions at the county headquarters and its satellite offices with the aim of improving citizen service delivery, increasing efficiency and enhancing revenue collection. However ICTs use and uptake, has not meet the intended objective and attributed to employee motivational levels which could be influencing the performance of ICT Transformation projects. The purpose of this research was to determine influence of motivation strategies on performance ICT Transformational Project Performance in Nairobi City County Government, Kenya. The objectives of this study was to determine influence of organizational culture change, team building, stakeholder communication and project leadership on project performance.The research design that was used by this study is descriptive survey. The target population for the study was 3069 staff working at ICT transformational project at NCC .The primary data for this study was collected using the questionnaires. Qualitative data was analyzed through content analysis and presented in prose form. Quantitative data was presented using tables for ease of understanding and analysis. Descriptive statistics- mean and standard deviation was used to determine the extent to which motivation strategies on performance ICT Transformational Project Performance in Nairobi City County Government, Kenya. Inferential statistics-correlation and regression was done to determine the influence of employee motivation strategies on performance ICT Transformational Project Performance in Nairobi City County Government, Kenya. Pearson’s correlation analysis was carried out to examine the association between the variables. The finding showed 53% of the respondents were males, 68% of the respondents had a positive verdict on project manager leadership qualities which are critical for the success. From the findings, the study concluded that organizational culture change has significance influence on ICT transformational project performance, project motivation strategies influence meeting technical satisfaction of customers, budget and resources, provision of quality services, and increase rates of client to a very great extent, team building influence success of ICT transformation project performance and that lack of teamwork in project management affects project performance and that there exists a significant and positive relationship between stakeholder communication and ICT transformational project performance. Therefore in view of fore mentioned strategies and cohesive factors perspectives methods should be adopted to avoid wastage of resources and improve project performance in the County government of Nairobi.