Job satisfaction of grades a-f employees of the University of Nairobi

Abstract

This was a survey kind of study. The major purposes of this study were to establish the level of job satisfaction among staff in Grade A-F in the University of Nairobi and secondly to identify the factors that influence their job satisfaction. Data was collected using a questionnaire and descriptive statistics and frequencies were used in the data analysis. The following conclusions were made: First, majority of the employees had worked in the university for more than 20 years and in their productive ages. Secondly, the grade A-F employees in the university are actually dissatisfied with their level of salary with respect to experience. Thirdly, the employees are not afraid of what might happen if they quit job without another one lined up. Fourthly, the level of job satisfaction affects the grade A-F employees' performance since when they are satisfied they give the best, it take less energy and with speed, and their performance has been diminishing since they feel they are poorly paid, the personal skills are not recognized, they cannot work for extra hours, there are poor working conditions, there is lack of emotional and financial support and nobody is concerned with the efforts they put. 4< Fifthly, some of the factors that have dissatisfied the grade A-F employees in the university of - Nairobi were found to be the bureaucracy in the university, the low recognition, the way promotions are given and conducted, old and invaluable culture of the management. Lastly, some of the determinants of job satisfaction with the grade A-F employees are the policies easier to understand, the supervisors in the department possess leadership" skills, the supervisors treat employees fairly, the department has clear policies related to salaries, raises and bonuses. One of the recommendations is to treat all employees equally without discrimination and improve the poor working conditions with clear job description.