A framework for evaluating quality of e-Government services delivery in Kenya. (A Citizen-Centric Approach)

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Ogutu, Joseph

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University of Nairobi,

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Ogutu, Mrjosephonyango. 2011. A Framework For Evaluating Quality Of E-government Services Delivery In Kenya. (a Citizen-centric Approach). A Paper Presented At The Kim School Of Management,3rd Annual International Conference On Industry And Higher Education, September, 28th -30th , 2011.. : Kenya Insitute Of Management

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