Computerized Biometric Employee Clocking System and Operational Performance: Case Study of Moi Teaching and Referral Hospital

Abstract

The main aim of the study was to establish the effect of computerized biometric employee clocking system on operational performance of Moi Teaching and Referral Hospital (MTRH) Eldoret, Kenya. The objective of the research study was to establish the influence of computerized biometric employee clocking system on operational performance of MTRH. The study adopted a descriptive survey research design. The descriptive research design was preferred given that it ensured complete description of the situation under study and minimized bias in the collection of data. A sample of 341 employees was drawn from the target population of 2906 employees of MTRH Eldoret in Grade M 7 to M 17 who clock in and out in the workplace.The researcher developed a questionnaire as the main instrument for data collection from the respondents. Collected data from the questionnaires was coded, collated, cleaned and analyzed. Descriptive and inferential statistics were used to analyze the collected data. The study concluded that there was a statistically significant influence of computerized biometric employee clocking system on operational performance MTRH. The study recommends that future researchers should explore comparative studies to explore the extent to which computerized biometric employee clocking systems influence operational performance across organizations.