Strategic Planning Practices and Performance of National Social Security Fund in Kenya
Abstract
Organizations have realized the importance of a strategic plan for shaping the vision
and mission as well as selecting strategies to be executed and allocating resources to
facilitate achievement of corporate goals. A strategic plan is instrumental in ensuring
that strategic goals are aligned with organizational activities with its environment
thereby providing for its continued survival, effectiveness and improved performance.
This study was set out to establish the influence of strategic planning practices on
performance of National Social Security Fund in Kenya. The study adopted a case
study research design. An interview guide was used for data collection purposes.
Primary data was gathered by interviewing the General Manager and Officers in the
department of Strategy, Research & Development. Data was analyzed using content
analysis which was a systematic qualitative description of the composition of the
objects or materials of the study. The study concluded that the most popular strategic
planning practices used by National Social Security Fund in the implementation of
strategic plans were formulation of a strategic plan, a two-way communication
approach, top management support, rewards and recognition, access to tools and
equipment, effective leadership and training and development programmes. Adoption
of these practices was considered key in enhancing success in the implementation of
strategic plans. The findings further concluded that integrated systems, performance
contracting, lean and competent staff, appropriate feedback mechanism and
continuous training and development programmes were some of the practices that
were deemed to have the greatest contribution towards performance. The study...................
Publisher
University Of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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