Effect of lean practices on operational performance of microfinance institutions in Mombasa county
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Date
2016Author
Madiavale, Elain M.
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
Adopting lean practices for many organizations is to increase profit either directly by
reducing costs or indirectly by improving productivity. However its effects on the operational
performance isn’t well established. In spite of the popularity of lean, some studies paint an
ambiguous link on the positive effects of lean production on operational performance. The
study aimed to establish the effect of lean practices on the operational performance of
microfinance institutions in Mombasa. The focus was on the microfinance institutions in
Mombasa County registered under the Central Bank of Kenya and Association of
Microfinance Institutions. Census survey approach was used so as to cover all the 17 MFIs.
The data was gathered exclusively from the questionnaire as the research instrument of
which a response rate of 65% was obtained. Descriptive analysis, correlation and regression
analysis was used to present the results in tables and figures. On the relationship that exists
between lean practices and operational performance of MFIs in Mombasa County, the study
concludes that a significant positive relationship exists. The study concludes that Just in
Time, Total productive maintenance, Total quality management and Kaizen are some of the
main practices used in enhancing the operations of the organizations. The study thus
recommends that the implementation process of these strategies should be given top priority
during formulation of organization policies.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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