Adoption of the Balanced Scorecard in the Strategic Management of State Corporations in Kenya.

Abstract

The public sector in Kenya over the years suffered a myriad of problems culminating in poor delivery of services to the citizens. In response to the cry for improved service. The Government of Kenya instituted various public sector reforms. These changes are aimed at improving the efficiency of service delivery to the citizen in addition to increasing democratic accountability. One result of the public sector reforms was the introduction of performance contracts in government ministries and their related parastatals (state corporations). This entails achieving performance targets joint agreed upon the contracted and the contractor. The Balanced Scorecard has over the years emerged as an effective Strategic Management tool that is used both in the private and public sector both for performance management and as a tool that helps align organizational activities to the achievement of its vision and mission. This study aims to determine the extent to which the Balanced Scorecard has been adopted by the state corporations in Kenya and the challenges they faced in the adoption...........