The Effect of Management Strategies by National Transport and Safety Authority on Operations of Boda Boda in Nairobi, Kenya

Abstract

The transport industry especially motorcycle has been realizing a high growth rate in developing countries like Kenya and is popularly referred to as BodaBoda. In spite of various strategic approaches, infrastructural decisions, transportation mode mix and vehicle and fuel technology being modified at the international level to cut greenhouse gas emissions, they have trickle – down effect on how transport problems will be managed in developing countries in the future. Therefore, the main aim of this research was to investigate the effect of management strategies of NTSA on operations of BodaBoda in Nairobi. The study was anchored on three theories namely modern management theory, resource based theory and Mckinsey 7-S framework. The study relied on descriptive research design with population of interest consisting of BodaBoda operators within Nairobi City County. Primary data was collected by use of survey questionnaire from a sample size 100 respondents. Quantitative techniques were adopted in data analysis. The results show that NTSA management strategies are statistically significant relationship towards BodaBoda operations in Nairobi City County. Therefore, the more the NTSA management strategies are adopted the higher chances of improving the BodaBoda operations. The study concluded that the business environment from which BodaBoda riders operates was stable with presence of NTSA management strategies. It was recommended that NTSA should initiate an intensive training which should be a mandatory to all the BodaBoda operators in order to impart knowledge on safety training as well as technical skills required for to operate motor cycle business. Furthermore, the government should establish or facilitate formation of SACCOs for all the BodaBoda riders in Kenya.