Change Management Practices Adopted By Equity Bank
Abstract
Change remains difficult and unavoidable as the prevalent dynamics in the current
business environment offers no guarantees. The need for change management within
organizations in order for them to survive and remain competitive has only increased
over the last five decades. To remain competitive, organizations must be able to
quickly respond to change. Change is a constant feature of organizational life and the
ability to manage it is seen as a core competence of successful organizations. Change
management is the application of knowledge, tools and resources to leverage the
benefits of change. Equity Bank for sure it is not exceptional, it has embraced reliable
change management practices on which its change processes anchored onto. This
study sought to examine the change management practices adopted by Equity Bank.
The study was based on the Resource Based view theory and Kurt Lewin's change
model. The research adopted a case study and an interview guide which was used to
collect data. The data collected was well organized and further analysed using content
analysis. The study established that Equity Bank institutes and operationalises quite a
number of change management practices. The study recommends that the Equity
Bank establishes a flexible organization structural strategy should be linked to all
departments and one that can enhance rapid decision making and promote delegation.
It’s also recommended that the Bank takes keen interest in activities and
employee/personnel aspects that can promote employee’s appreciation of change
motions.
Publisher
University of Nairobi
Subject
Change Management PracticesRights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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