Bring Your Own Device and Employee Productivity: a Case Study of Equity Bank

Abstract

Anecdotal evidence shows that Bring Your Own Device has made great headway into banks in Kenya and that these devices have presented those charged with IT security on how to appropriately embrace the new phenomenon gracefully. The study aimed at establishing the effect of bring your own device on employee productivity at Equity Bank, the extent to which employees of equity bank are using bring your own device, the challenges of using these devices, the determinants of using bring your own device and the relationship between the usage of bring your own device and productivity of employee. The study was guided by technology-organization-environment, framework theory and theory of acceptance and use of technology. The study used descriptive survey method. The study target population will be all 80 officers at Equity Bank Ltd Head office. Primary data was used. The Primary data was collected using structured questionnaires. The descriptive statistics was used to analyse the data such as mode, mean and frequencies tabular analysis. BYOD research will show the positive impact of pursuing the BYOD strategy for work engagement. Work engagement is a critical factor that employers must keep in mind since it is linked to role or job satisfaction and performance in several studies conducted. This research indicates that BYOD has a positive impact on work engagement, for the equity bank. BYOD explains that more than 15% work engagement variation and should be categorized as an influencer of work engagement. Even though most employees are not familiar with the term BYOD, use of personal devices at the work place is common. Employees’ continue to walk in with their laptops, smart phones, iPads and other personally owned computing devices. The employees cite productivity and convenience as the biggest drivers of BYOD. This hasn’t escaped the attention of the bank, as they site high responsiveness and increased motivation from the employees. The study recommends that the use of personal devices at workplaces has been found to positively influence the productivity of employees. In this regard, organizations should strive to ensure that the employees use the devices in a safe and appropriate manner. This research recommends installation of security measures such as anti-virus software in the corporate connections due to the high number of users who connect to the networks. The researchers in future should critically research on the negative side of BYOD when adopted. This research focused on employee productivity, but it would be very interesting to see the influence of BYOD on employee exhaustion and talent attraction and retention.