Management of strategic change at Pan Africa christian university Nairobi, Kenya

Abstract

The environment is constantly evolving. This has forced organizations to find ways of coping to survive. This study was set out to determine strategic change management practices and the challenges that face implementation of strategic change management at PAC University. The study implemented a case study research design where raw data was collected with the help of an interview guide. Data collected was analyzed using content analysis. It was found that the strategic change management practices utilized by the institution involved adoption and implementation of ICT infrastructure, regular training and development, aligning change to strategic goals and targets, adequate support by the top management team, participative communication and decision making, provision of organisational resources and motivation and reward. These change practices were implemented purposely to achieve in strategic change implementation. Implementation of strategic change practices was found to contribute towards the achievement of strategic goals. Some of the main challenges that hindered implementation of strategic change management practices included inadequate finances, failure to involve employees in key decisions, lack of top management support. It was recommends that PAC University should commit more resources to invest in modern technology, sponsor their employees to a regular training programmes and involve all the stakeholder in key decisions. PAC University which implies that the results obtained under this study cannot be applied directly in another university or to make generalization of all private universities in Kenya. Future researchers should replicate this study to include all the public and private universities in Kenya in order to do a comparison of the after which a more reliable conclusion can be drawn.