Effect of Employee Characteristics on Employee Performance in Kajiado County Government.
Abstract
Organizations need to have a stable organizational culture in order to attract employees of
different talents and skills. This results to workforce diversity and thus improves
corporate status and a strong cultural value. An employees’ characteristics are a global
workplace and marketplace phenomenon. The study was conducted to establish the
influence of employee characteristics on employee performance in Kajiado County. The
study is directed by; Social Identity Theory and Self Categorization Theory. The study
used descriptive research design which allowed the researcher to define the variable
characteristics. Target population was 4000 with a sample size of 380 from the human
resource department of the County Government of Kajiado. Data was collected by use of
structured and organized questionnaires. A drop and pick later method was used to
administer the questionnaires to the respective staff or their equivalent. The findings were
presented using percentages, tables and frequencies. Regression was used in determining
the relationship between employee characteristics on employee performance. From the
findings, gender diversity moderately affects employee performance. It was also
established that workforce diversity is ineffective if gender issues are not recognized and
well-managed. Further conclusions were made on need of diverse workforce in Kajiado
County Government in terms of age. It was also revealed from the study that older people
were more experienced hence had better skills of solving varied problems. It was
discovered that the County government of Kajiado included all age groups in decision
making and solving problems. The county government also provided equal opportunities
in terms of training and career mentorship and development. The study recommends that
the county government should have a management more focused on workplace diversity.
The county government should also enact policies on vernacular speaking in the county
offices due to the ethnic diversity that exists there. The study further recommends that the
county government should make sure both genders are well represented and given
adequate employment opportunities to boost growth and career development. These
findings can be used on parastatal establishments’ and cannot be generalized. The study
recommends that further research should be done on effect of employee characteristics on
employee performance.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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