Perception of Employees on Institutional Factors Affecting the Implementation of Strategic Plans at Wrigley East Africa Kenya

Abstract

The aim of the study was to examine the perception of employees on institutional factors affecting the implementation of strategic plans at Wrigley East Africa Kenya. The study evaluated how management style, organizational culture and organizational resources affect the implementation of strategic plans in organizations. The study adapted a cross sectional survey design. Through stratified random sampling the study selected 60 out of the 300 members of staff targeted by the study. Questionnaires were the main data collection tool used. Descriptive statistics was used to analyze the data collected. The finding of the study revealed that all the three institutional factors significantly affected implementation of strategic plans. Any changes or improvement on the three institutional factors would influence the implementation of strategic plans at Wrigley East Africa Kenya. The study recommended that there was need for the relevant organization expectations to be discussed within the various divisions and at different levels of management as to strategy implementation. This is necessary for strategy implementation to achieve the intended cause in the organization at all levels. There is also need for the organization to sensitize the lower management staff more on the strategy implementation process. The company also needs to employ more of motivational leadership, which is geared towards sustained performance in strategy implementation process. The organization should find ways to motivate staff and equip them with the necessary skills required to turn processes into action and ensure successful strategy implementation while also ensuring that there is involvement of all employees of various management levels in strategy implementation. On the other hand, the top management needs to create conducive environment for strategy implementation at other levels. The organization should ensure that resources are always disbursed on time in order to facilitate strategy implementation. The lower management staff faced many challenges in receiving resources for strategy implementation and this prompts the need to remove red tape and other bureaucratically related practices involved in receiving financial resources necessary for strategy implementation. The study results offers valuable contributions to policy makers, the government and corporate organizations. It showed that organizations should invest more on sensitizing its employees on the importance of strategy implementation and identify areas of improvement in their plans and operating systems to ensure that all the employee needs and expectations are met.