Effect Of Innovation On The Financial Performance Of Commercial Banks In Kenya
View/ Open
Date
2017Author
Mung’ei, Maureen M
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
Kenya has evolved in innovation over the years, her being the home to an early entrant
form of mobile money banking with world class standards. This innovation and evolution
of other new technologies in Kenya formed the basis for this study. The objective of this
study was to determine the effect of innovation on the financial performance of commercia l
banks in Kenya. To achieve this objective, secondary data was collected from the Central
Bank annual commercial banks supervisory reports, the Nairobi Securities Exchange and
from the respective websites of the individual commercial banks. Data was then analyzed
by the SPSS using the linear regression analysis. The population used in this study was 15
registered commercial banks in Kenya. From the findings of the study, innovation has a
negative effect on the financial performance of the commercial banks in Kenya. An F-test
at 5% level of significance was employed in this study and from the findings. Innovation
was statistically insignificant in the financial performance of commercial banks. From the
correlation analysis, teller machines, mobile banking customers and bank agents were
found to be negatively correlated with the financial performance measured by return on
assets. The study concluded that innovation has no impact on the financial performance of
commercial banks.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
The following license files are associated with this item: