Relationship Between Perceived Effectiveness of Performance Appraisal and Commitment Among Employees of Postal Corporation of Kenya

Abstract

Past studies done on the relationship between perceived effectiveness of performance appraisal and organizational commitment by employees has shown mixed findings from positive to negative effect, hence the need to understand this link in the Kenyan setting. This research was driven by the need to seal this gap in knowledge. The objective of this study was to establish the relationship between perceived effectiveness of performance appraisal and commitment among employees of Postal Corporation of Kenya. The research design was cross-sectional descriptive survey and the population of the study was 3200 employees. Data was collected using a selfadministered questionnaire from a sample population 161 employees. Simple linear regression was used to analyse the data. Results of the study show a statistically significant relationship between performance appraisal and organizational commitment at PCK. The findings of this research are in tandem with other past studies which have recognised a significant relationship between performance appraisal and organizational commitment. It was recommended that organizations should adopt an effective performance appraisal to improve organizational commitment. Further studies should be done to examine other factors that may improve organizational commitment. Another consideration should be given on the employer’s perspective and not only to concentrate on the workers. The studies should also obtain a large population of other organizations to determine whether the results can be generalized as this case only used one organization Postal Corporation of Kenya.