Locus of control, employee age and job satisfaction at Pacis Insurance Company Limited, Nairobi

Abstract

The aim of the study was to identify the effect of employee age on the relationship between locus of control and level of job satisfaction among the employees of Pacis Insurance Company Limited in Nairobi Branches. The specific objective was to establish the effect of employee’s age on the relationship between locus of control and Job satisfaction at Pacis Insurance Company Limited in Nairobi Employee’s job satisfaction in the workplace is one of the important objectives of human resource managers and practitioners for better performance and productivity Job satisfaction is a psychological state of human mind and it is subjective to individual experience and expectation, personality often plays an influential role. The Internal-External constructs person’s internal expectancies for control of reinforcement Further it is believed that a person’s own behavior determine the reinforcement they receive. The descriptive research design was adopted. This design was deemed best for this study because data was collected from a large number of respondents at one point in time. The target population of this research comprised of 140 employees of Pacis Insurance Company Limited. The study collected primary data using questionnaires. The data collected was coded, quantified and analyzed quantitatively. Quantitative data was analyzed by the use of descriptive statistics namely percentages, means, and standard deviations. Regression analysis was used to determine the effect of employee age on the relationship between locus of control and job satisfaction. The study found out that employees having internal locus of control are more satisfied with their jobs than their counterparts those who have external locus of control. The study concluded employee age moderates the relationship between locus of control and job satisfaction which in turn leads to retaining of employees. The study recommended that organizations should look into their recruitment process and orient applicants and give preference to those who have internal locus of control orientation.