The Effects of Information Communication Technology (Ict) on Citizen’s Awareness of County Affairs: a Case Study of Thika Sub-county, Kiambu County

Abstract

This study aimed at understanding the effects of using ICT by the government on the level of awareness of its citizens. The study specifically explored the effect of using county government of Kiambu Website, Facebook page and Twitter handle on the levels of awareness of residents of Thika sub-county. The study took up a cross-sectional research design hence focusing on the 2017/2018 financial year. Data collection was done using the survey method. Thirty respondents were interviewed for this study. One questionnaire was developed to collect data needed for the study. The questionnaire was composed of both open ended question and closed ended questions. Data analysis was carried out using excel and R programme for statistical computing. The study found that the use of ICT had an effect on the awareness levels of the residents of Thika Sub-county. The study found out that the more residents used the county Website, Facebook page and Twitter the more they were aware of the county government affairs. This paper hopes shed light on the use of ICT by county government to increase public awareness on county affairs. This will help the county government by helping legitimize the policies and legislations they will adopt.