Strategy Implementation and Performance of Kenya Pipeline Company

Abstract

The objective of this study was to determine the impact of strategy implementation on performance of Kenya Pipeline Corporation (KPC). The research design was a case study. Primary data was collected through the use of an interview guide with open and closed ended questions. Content analysis was used to analyze the data where emphasis was on the qualitative features of the data. The findings indicated that strategic implementation has direct impact on the performance of company. KPC, has adopted different strategies for the attainment of effective performance; The relevance of understanding employees’ involvement in work is also displayed by the findings. The employees at KPC, should also be involved in the strategy implementation process so that, they can attain to what improves their performances as employees. According to our findings, the leadership in the organization has been formulated effectively which has improved the employees’ performance in KPC. Factors that has been identified as a hindrance of successful strategy implementation is resistance to change, institutional challenges, structure adopted by the company, socio-cultural and political factors were found to hinder strategy implementation at KPC. Since the government has 100% stake in the company, political interference has been a challenge in implementation of strategy. The investigation suggests that administration ought to focus on effective communication so that strategic problems are articulated at appropriately to accomplish the strategic objectives. Culture and plans ought to be well-matched to attain great performance and key functions and tasks key for effective strategy execution ought to be identified. There should be coordination among various KPC units, division processes into organization units and ascertain the level of authority to bestow to every division. This investigation suggests that the government ought to institute with strict policy structure to oversee execution of strategy at the parastatal. Technology is key for the parastatal’s attainment of its goals. The investigation hence suggests that the KPC ought to adopt an excellent state of technology pertaining to tools, infrastructure and expertise. The investigation suggests that performance administration ought to be further entrenched and instituted across the whole parastatal (KPC). Every staff ought to engage in the organization’s future direction and decisions. Their day-to-day performance and undertakings ought to be evaluated along the particular indicators and principles pointed out by the KPC blueprint