Logistics Outsourcing and Responsiveness of Non-governmental Organisations in Nairobi

Abstract

The study was aimed at establishing the extent of logistics outsourcing in International Non-governmental organizations in Nairobi. It was specifically aimed to establish how, transportation management, inventory management; warehouse management and distribution management affect responsiveness of NGO in Nairobi. The study used descriptive research design in its methodology. The study was anchored on the Resource based view Theory and strategic choice theory. Data was collected using structured questionnaires. Procurement managers and the equivalent were the targeted population from the 64 NGO’s in Nairobi. These questionnaires were issued through drop and pick method, coded, keyed and analyzed using both descriptive and regression analysis. Transportation management, inventory management, warehouse management and distribution management were the dependent variables while responsiveness was the independent variable. The study findings indicated that logistics outsourcing practices have been implemented by the NGO’s in Nairobi and they have a positive impact on responsiveness in NGO’s in Nairobi. Lack of adequate training, resistance from employees, lack of skills among others was the challenges of implementation of logistics outsourcing by NGO’s in Nairobi. The major study limitations of is that the study was on NGO’s in Nairobi. Other future academicians should research on logistics outsourcing in other firms rather than NGO’s in Nairobi.