Capacity Management Strategies and Operational Efficiency in the Energy Sector in Kenya

Abstract

Capacity Management has changed in the face of evolving businesses and the recent trends give a very good idea about what to expect in the coming future. Capacity management strategies include level capacity strategy, chase capacity strategy and coping strategy. The study was aimed at establishing capacity management strategies in energy sectors in Kenya. Additionally, the study established the performance of electric utility firms in Kenya and determined the relationship between capacity management strategies and performance of energy sectors in Kenya. The type of data collected was both primary and secondary data. The primary data collection instrument for this study was a designed questionnaire, as questionnaires are one of the widely-used primary data collection tools. The secondary data on performance was obtained from the electric utility firms end year financial report. It was found that there is a chance of improving the activities of the companies by employees. The operation costs in the firms were also found to have reduced due to improved activity and work in the organization proving that they were efficient. The study recommended that they should utilize supply chain management initiatives since it will enhance transformation process of the raw materials to end-user services, continuously monitor quality in their services, always undertake proper inventory control, identify risks in all processes in the utility and encourage research and development