Effect Of Cultural Diversity Management On Job Satisfaction At The International Planned Parenthood Federation In Nairobi
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Date
2018Author
Kobia, Consolata M
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
Despite the geographic location, we have so many professionals working in any part of the
world which can be attributed to globalization which has disintegrated national boundaries.
As globalization intensifies almost all industries have felt its great impact as most people
with diverse backgrounds bring forth great new perspectives on the methodologies of
implementing events which simplifies the time taken to complete a task. One of the main
issues associated with cultural diversity is that it is perceived very differently by each manager and
each organization. Some managers and organizations regard it as more of a problem than a benefit,
while others see it as a necessity to be capitalized upon. This study therefore sought to
investigate effect of cultural diversity management on job satisfaction at International
Planned Parenthood Federation in Nairobi. Semi structured questionnaire were used as the
main method of data collection. Descriptive statistics including frequencies, percentages
and mean were used to analyze data on the demographic information of the respondents.
The study adopted a multiple linear regression model which was used to determine the
extent to which cultural diversity management influenced job satisfaction. The study
revealed that cultural diversity awareness, cultural diversity communication competence
and cross cultural trainings affected positively the level of job satisfaction in International
Planned Parenthood Federation. The study concluded that majority of the employees in
International Planned Parenthood Federation often make positive comments about the
organization and individuals of different cultural backgrounds, are rarely absent from their
work, display joy and happiness at their workplace very often, help other staff members
and are helped by other staff members very often, feel a sense of belonging when with
individuals of different cultural backgrounds and have love, respect and trust towards
individuals of other cultural backgrounds in the organization. The study recommends that
the organization should introduce mentorship programs, establish and recognize
champions for diversity, use cultural images, symbols and organize cultural events where
respective cultures are represented as well as organizing training on cultures and planning
events around cultures to help in understanding the cultural diversity.
Publisher
University of Nairobi
Rights
Attribution-NonCommercial-NoDerivs 3.0 United StatesUsage Rights
http://creativecommons.org/licenses/by-nc-nd/3.0/us/Collections
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