Influence of Employee Empowerment on Employee Retention at Diamond Trust Bank Kenya Limited.

Abstract

Employee empowerment is crucial to the growth and achievement of organizational goals and more importantly in retaining employees. Changes In the world economy today is affecting employee empowerment and retention hence leading to high turnover. Retention is one of the biggest issue affecting the banking industry as manpower is the main asset of the organization that generates profits. The study adopted a descriptive survey research design. The target population was 1089 Employees of Diamond trust bank Kenya limited. Stratified sampling technique was used to identify the sample size of the study. Semi Structured questionnaire was used for data collection. Quantitative data was summarized by use of frequencies, percentages, mean scores and standard deviation. Influence of employee empowerment on employee retention was established using linear regression. The study found that granting sufficient authority, giving employees opportunities to choose the manner in which to give quality feedback on their responsibilities and providence of adequate resources influence employee retention. This study recommends strategies on employee empowerment since they will greatly help retain employees. Research findings should help other commercial banks in coming up with employee empowerment strategies to help manage retention. The findings of the study should also help other researchers who would want to carry out research on the influence of employee empowerment and employee retention in other commercial banks in Kenya.