Factors Influencing Employee Turnover in Private Hospitals: a Case of Transcom Wendo Hospital in Ruiru Kiambu Kenya

Abstract

The purpose of the study was to investigate the factors that influence employee turnover in Wendo Hospital, Kiambu County. The study was informed by two theories namely, the Herzeberg theory and employee turnover. The methodology used was descriptive research design where primary data with closed ended questions was collected. The study utilized descriptive and inferential statistics for data analysis. Descriptive statistics in the form of mean and standard deviation was used to analyze the data. The findings from these statistics were presented in the form of bar graphs, pie charts, and tables. Inferential statistics in the form of factor and principal component analysis was also carried out. The inferences made were used to tell apart the major factors that influenced employee turnover in private hospitals particularly the case of Transcom Wendo hospital in Ruiru Kiambu County. The findings found out that three factors that influenced in Wendo hospital turnover included employee training, working conditions and leadership. Other factors such as wages and salary, employee tenure, rewards, compensation, workplace conflict and communication had neutral effects on turnover. Therefore, recommendations focused on working on the employee training, improving the working conditions as well as fostering the leadership. Future research should focus on determining specific factors that influence turnover in institutions to assist companies deal with similar situations.