The Perceived Influence of Knowledge Management on Employee Retention in University of Somalia

Abstract

This study aimed at determining the perceived influence of knowledge management on employee retention in the University of Somalia. This study was guided by one objective which is to establish the influence of knowledge management on employee retention in university of Somalia. The study utilized a case study in which 41 respondent of top management by the University of Somalia. The research used a questionnaire filled and analyzed using a descriptive statistics including frequencies and percentages which were presented inform of tables. The result of the study found that well defined knowledge management practices and policies help improve employee retention. The study also established that knowledge management helps employee learn in the organization hence contributing to employee retention. The study further found that through knowledge management it influences employee retention by giving them updated change in education by sharing best practices. The study also found out that there were more male employees then female employees working at the university. The study also found out that well defined knowledge management plans and punctures improves the retention of the employees at the university. The study concluded that knowledge management has influence on employee retention. The study also concluded that the University of Somalia uses knowledge management as one of strategies of ensuring employee retention. The study further concluded that universities knowledge management helps employee to learn which contributes to employee reunion, the study recommended that the management needs to ensure effective communication of knowledge management policies their employees this will ensure that employees understand what is expected of them hence a avoid anxiety. Another recommendation is that the institution through its management should have well established knowledge management planning and procedures which will eventually increase the retention of employees in the university. The study recommends that the management should involve all the employees on matters knowledge management to ensure that they are aware of new innovative ways of acquiring knowledge.