Browsing Faculty of Arts & Social Sciences (FoA&SS / FoL / FBM) by Subject "Operations technology adoption and service delivery among Ministry of Transport State Corporations in Kenya"
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Operations technology adoption and service delivery among Ministry of Transport State Corporations in Kenya
(University of Nairobi, 2020)Service delivery is an issue of much concern to organizations. Despite huge investments in information technology adoption in parastatals in the Ministry of Transport, there are still challenges experienced in service ...