The Influence Of Employee Competence On Employee Performance In Commercial Banks In Kenya.

Abstract

A key Factor to achieve competitive advantage in an organization is mostly through Human Resource. A workforce with the best talent is essential for organizational success. Employee competencies have been associated with individual skills to fulfill organizational expectations to achieve goals that are set by the top management of an organization. Employee performance is very important because of the attainment of organizational goals and objectives can be evaluated by the performance of the Human Resource. This research focuses on the how employee performance is directly influenced by their competencies. Expectancy and human capital theories were used to support the research. Expectancy Theory states that not only does performance rely upon the greatness of efforts applied but also on variables such as a person’s ability and Personality. Human capital theory Grey Becker (2010) posits that human capital is the set of productive knowledge and abilities a worker has. In adopting the methodologies, a descriptive research design is used to bring out the relationship- between the variables used in the study. In carrying out the Research, a total target of 43 human resource managers of the 43 commercial banks in Nairobi County licensed by the CBK was involved. Primary data collected using Questionnaires was used. Data analysis constituted quantitative techniques that are shown by the use of charts, tables, and graphs. The research will extend to the body of knowledge in Human Resource Practices. Policy makers in banks will use the findings to effectively and efficiently undertake organizational decisions on matters to deal with employee competence and performance Management practices in aligning them to policies that will help promote prosperity in the banks through increased performance.