Information Security And Prosperity Of Mobile Network Operators In Kenya

Abstract

Information security is ultimately regarded as protection of information from any unapproved access or consumption, interference, modifications or damage whilst ensuring its confidentiality, integrity and availability. Regarded as an organizational asset, information remains the most sought for and guarded item in any prospering organization. The prosperity of the mobile operators has been related to various activities operationalized within, the key to all, the part information safety shows in determining flourishing of respective organizations. Information security plays a pivotal role in driving organizations to prosperity which generally refers to a situation whereby the organizations in context continue to experience general wellbeing with the display of progress and fulfillment of its vision not just wealth. Prosperity continues to evade organizations that have disregarded the importance and essentials of safeguarding information. The purpose of this research was to determine information security effects on the prosperity of Kenya’s mobile network operators namely Safaricom PLC, Airtel Kenya, and Telkom Kenya LTD. Generally, the study aimed at determining how Information Security has influenced the prosperity of Kenya’s mobile network operators at large .Specifically the study was to firstly establish the level of Information Security in Kenya's Mobile Network Operators, Secondly determine challenges of implementing Information Security of Kenya's Mobile Network Operators, thirdly, find out the extent of mitigation of Information Security challenges in MNOs’ in Kenya, and lastly investigate the consequence of Information Security on Prosperity of MNOs’. The study employed a descriptive research design that gave the required quantitative answers with reduced prejudices hence giving a correct representation of essentials. The study found out there is a great level of Information Security implementation among MNOs in Kenya. Despite the success in this front, MNOs lack information security policies at the departmental level. Further, the study established that Mobile Network Operators face limited challenges during the carrying out of information safety however, complexities of security attacks remain a major challenge experienced by MNOs in Kenya. The Study did find out that that MNOs’ in Kenya mitigate information security challenges to a great extent through various ways, of interest to note was that adoption of core practice deliveries through enhanced training, development, policies enhancements are not highly adopted by MNOs in Kenya. Finally, of great importance, the study found out that Information Security positively affects the Prosperity of Mobile Network Operators in Kenya. Key to these findings, this research is expected to motivate the mobile network operators to improve their existing information security frameworks and strengthen the existing infrastructure in terms of adopting the most suitable and better ways of managing information security. Policymakers will find the study reliable and helpful in policy and strategy formulation for information security, academicians, scholars, and future researchers will benefit from the conclusions and commendations as it would form a basis of foundation and reference for further improvement.