Perceived influence of employee participation on the change management at the ministry of housing, Kenya

Abstract

With the advent of Performance Contracting (PC) government Ministries and departments and their workers are expected to deliver quality service in the pursuit of their objectives. In view of the forces of change, the Ministry of Housing is committed to facilitate the provision of decent and affordable housing for Kenyans and to operate a quality management system in accordance with the requirements of ISO 9001 International Standards (IS). Implementation of change is therefore very crucial to the fortunes of any organization as it is through the successful implementation of change decisions that the goals and objectives of an organization can be achieved to improve organizational performance. Employees are the fuel that runs the engine of the organization and it is believed that their non-involvement in the change process creates tensions between management and staff. This study therefore, sought to determine the perceived influence of employees’ participation on change management at the Ministry of Housing. The study employed a descriptive survey method. The sample targeted 80 employees from the Ministry of Housing Headquarters in Nairobi. Data was collected by administering questionnaires. Data analysis and presentation was done by use of average scores, tables and regression analysis. The research findings suggested that employee participation contributes to effective change implementation and also creates an enabling environment for a sense of belonging and ownership of the organization. It is recommended that information must be communicated in such a way that all employees no matter the level is aware of what is going on in the organization at any particular point in time.