A study of the relationship between job satisfaction and stress at the government press in Kenya
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Date
2009Author
Gichohi, Rosemary W
Type
ThesisLanguage
enMetadata
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Human resource management is concerned with management of an organization’s most valued assets
– people, who work individually and collectively to contribute to the achievement of the organizations
objectives. The nature of work in an organization can lead to stress among its employees. Stress is an
adverse reaction people have to excessive pressure placed on them from extraordinary demands,
constraints or opportunities. On the other hand job satisfaction is more of an attitude and an internal
state and it is associated with a personal feeling of achievement.
The study sought to determine the relationship between job satisfaction and stress among employees
of the Government Press. From the study it was found that there was stress among staff at the
department because of: poor deployment of human resource, routine work, poor relationship between
employees resulting from gossip, nepotism, job ambiguity, poor relations at work, use of grapevine,
poor communication, inappropriate working tools, unfairness in promotion, financial and social
problems. It was also established that stress affected job satisfaction in the department.
It is recommended from the study that the department needs to look at the factors that affect job
satisfaction, particularly the need for existence of good relations between all employees, review jobs
and carry out a job satisfaction survey to determine how some issues will be addressed. The
department needs to urgently address issues such as lack of good quality of working life, over/under
promoting employees, attention to employees individual needs, develop policies that take into account
personal responsibilities of employees, provide feedback on performance, set achievable targets, as
means of maintaining and retaining staff which eventually contribute to job satisfaction and
manageable stress.
Citation
MBA ThesisPublisher
School of business