Distribution strategies as a source of competitive advantage by Nestle Kenya limited
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Date
2012-10Author
Nyaga, Stella W
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
The achievement of a competitive advantage is a major pre-occupation of managers in the
present day business environment which is characterized by intense competition. In order to gain
the necessary competitive advantage firms usually specific strategies including innovation,
adopting effective distribution strategies and providing high quality products. Distribution
strategies play a crucial role in the launch of new products to the market and the eventual
acceptance and sales of a new product in the market as it determines the availability of the new
product to customers.
The purpose of the study was to determine the role of distribution strategies as a source of
competitive advantage at Nestle (k) Ltd. The study adopted a case study research design in which
an interview guide was used to collect data and content analysis was used in analyzing the data.
The study found out that the firm under the study derive competitive advantage through speed of
offering the service, the added value, unique resources, superior quality of services, product and
service diversity, service flexibility, differentiation strategy and unique corporate culture were
adopted. Some of the distribution strategies employed includes warehousing, direct distribution,
intense distribution as well as indirect distribution using middlemen. The distribution strategies
adopted in the organization has led to a number of competitive advantage which includes the
increase in area of coverage especially in the international market, edge competitors in making
the products available to customers, increase in customer satisfaction through making the
products available as well as addressing their concerns more promptly.
Publisher
University of Nairobi School of Business