A survey of the opinion of investors of listed firms at the NSE towards corporate social responsibilities
Abstract
This study examines the perceived opinions and attitudes of investors of listed firms at
the NSE on corporate social responsibilities. Using a sample of 50 respondents selected
from five brokerage firms in Nairobi through convenience sampling method, primary
data was collected. Descriptive analysis with the help of Statistical Package for Social
Sciences together with content analysis were then used to analyze the data and make
conclusions on the findings.
The survey findings indicated that on the overall, the respondents have a strong support
for the corporate social responsibilities engagement at 70.8% as they feel it creates
intangible (relational) assets like goodwill, trust, reputation etc. The respondents further
opinioned at 72.5% that such assets enhances the firm performance by way of improved
revenue, market size etc. They also held that firms practicing social responsibilities are
likely to be protected by the society from risks of disruptions in times of bad events hence
survival at 73%. However, the protection is not guaranteed all the times as evident in
their strong support for the regulatory framework on audit procedures at 88%.
The overall implication is that managers should invest in social responsibilities but in
select activities that can exploit the strategic value of such social engagements. There
should be a trade off between social investment and value creation as over allocating
resources to social engagements may dilute firm value or even collapse the firm.
Citation
MBA ThesisSponsorhip
University of NairobiPublisher
School of business