An evaluation of e-commerce application by microfinance institutions in Kenya
Abstract
The practice of electronic commerce (e-commerce) has been in existence
since 1965 when consumers were able to withdraw money from Automatic
Teller Machines (ATMs) and make purchases using point of sale terminals and
credit cards (Senn, 2000). This was followed by systems that crossed
organizational boundaries and enable organizations to exchange information
and conduct business electronically. Such systems were commonly known as
inter-organizational systems. Until the widespread deployment of Internetbased
technologies in the early 1990s, enterprises that conducted ecommerce
used almost exclusively a closed and standardized form of
computer-to-computer communication known as electronic data interchange
(EDI). In fact, the term “electronic commerce” was virtually synonymous with
EDI (Fellenstein and Wood, 2000; Senn, 2000). e-commerce, however, has
come to attract the interest of many following the commercialization of the
Internet and especially the advancement of the World Wide Web and its
business applications
Citation
MBA ThesisSponsorhip
University of NairobiPublisher
School of business