The Relationship Between Rewards and Job Satisfaction at the National Cereals and Produce Board

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Date
2012-08Author
Musyoki, Mary M
Type
ThesisLanguage
enMetadata
Show full item recordAbstract
Employee satisfaction is an important variable that is able to give an opinion about
general emotion and thinking forms of employees about their job and workplace.
Understanding employee satisfaction and the factors leading to it are of paramount
importance to organization. This is because it may determine the attraction and retention
of high caliber employees and in turn increased turnover, improved corporate image for
the organization among other benefits. Employees respond best and most effectively not
when they are controlled by management, placed in narrowly defined jobs and rated as
unwelcome necessity, but instead when they are given broader responsibilities,
encouraged to contribute and helped to achieve satisfaction in their work.
The purpose of the study was to establish the relationship between reward and employee
satisfaction at the National Cereals and Produce Board. The study adopted a descriptive
survey research design. The population of the study was all the employee of National
Cereals and Produce Board. A structured questionnaire was prepared and distributed to
all selected respondents. The study comprised of two variables, rewards which was the
independent variable and job satisfaction which was the dependent variable. A five point
scale was used to collect data and analysis was based on averages, percentage and
correlation analysis.
The study found out that the rewards which were used by the organization was the basic
pay, either allowance or housing, medical cover, leave allowance, sick leave, promotion,
training, life insurance, retirement benefits other than the legally required like NSSF, any
personal services and performance based pay. There was a strong positive correlation
between employee job satisfaction and rewards (ρ=0.792). At the same time the results
indicates a strong correlation between rewards and job satisfaction in regard to the
general working condition (ρ =0.709); pay and promotional potential (ρ =0.854); job
design (ρ =0.693) and job feedback (ρ =0.618). The findings indicate that the level of
employee job satisfaction in the organization is dependent on the rewards.
Publisher
University of Nairobi, College of Humanities and Social Sciences, University of Nairobi
Description
MBA Project