| dc.description.abstract | The focus of research was on study of performance contracting practices among NGOs
in the health sector in Kenya. Performance contracting has been viewed as a strategic
aspect on government institutions. The implementation of performance contracting has
been implemented in various countries including Kenya where the concept has being
implemented in various ministries and parastatals. The main interest of the study was to
study various practices by NGOs and identify whether in deed performance contracting
among NGOs exist and its impact as a strategic tool. Data for the study was collected
through a survey of 30 NGOs, with respondents being in management level. The
researcher used questionnaires as preferred data collection instrument. The questionnaires
were both open- ended and closed-ended questions covering performance contracting.
The questionnaires were administered by researcher through drop and pick method. Data
was analyzed using descriptive statistics on SPSS statistical tool. The findings of the
study indicated that performance contracting practices among the NGOs in health sector
in deed exist. The contracts are freely negotiated, and explained to the agency. Targets
are major contributor of performance in contract. However the uniqueness of the study is
the nature of contracts and extent in which they vary within same organization. Further
the strategy has impacted on NGOs through improvement of performance and credibility,
accountability, and builds trust. Monitoring and evaluation was identified as major
performance measurement too. The findings of the study should be understood in light of
the limitations of the study given that respondent rate was 76.1% of the respondents.
However the practice is recommendable to other NGOs as well to rip the benefit. In
addition further research on performance contracting on NGO set up has been suggested. | en |
