| dc.description.abstract | Achieving performance excellence is a continuous dynamic process and various
organizations are employing diverse strategies to achieve high performance levels. High
performance culture in an organization creates staff commitment to the organization’s
success but to sustain the culture, it requires a continuous evaluation of factors that affect
its sustainability. The study investigated factors that employees perceive to be affecting
strategic performance culture at the Betting, Control and Licensing Board in Kenya. The
study was a census survey and the target population was the two hundred employees of
the board in Kenya. Primary data was collected by use of statements that respondents
were required to indicate their level of agreement on each of the variables’ aspects.
Descriptive statistics was used for the analysis to get the weights of various aspects and
frequency distribution presented the information in a more understandable way. The
findings were evident that board’s employees perceive aspects of board’s leadership and
management, the strategic planning process, employees’ of alignment , rewards,
reinforcement and recognition program, and the existing organization culture as factors
perceived to affect strategic performance culture at the board . At the same time
employees are not sure of the effect of some variable aspects presented. Based on the
findings, one may conclude that many aspects in the organization need to be looked to
change employees’ attitude and also educate most of the employees towards having
positive perception to reduce the indecisiveness among employees. | en |
