| dc.description.abstract | The study focuses on the effect of employee empowerment on motivation at the
Kenya Literature Bureau. The main areas explored include employee empowerment
programs, benefits of employee empowerment, employee motivation and the
relationship between employee empowerment and motivation.
The findings are considered solid and concrete since the respondents had enough
experience to give acceptable and realistic responses. The majority had worked in the
firm for over 6 years. This duration is long enough for one to have mastered the
operations of the firm and understood all aspects of the job hence the ability to answer
most questions objectively. The management at KLB seeks employee’s opinion
occasionally and the employees are least involved in making key decisions. However,
despite being mechanistic, the firm has a good internal control system system and the
management is able to make decisions on its own without having to seek advice from
the outside. When it comes to the impact of employee empowerment motivation, the
respondents agreed to a great extent that employee empowerment increases the
quality of goods and services, increases the competitive advantage, increases
efficiency and effectiveness, increases employee motivation, self esteem and
organizational commitment and also increases job autonomy.
The findings indicate that there is need to foster an organic organizational structure
rather having a mechanistic one. There is need to promote and enhance quality of
work life that involves more than just an employee working in the firm. | en |
